When considering a telephone system, there are 2 main choices; either a physical system that is mounted in a cabinet within your network infrastructure, or (as is becoming more common now), a cloud-based system linked via your internet connection.

edi Communications Limited supply the foundations for great communications. Whether you are a one man band or a multinational corporation, we can advise, supply, install and maintain the best voice and data solution for you.


Successful companies are always looking for new ways to do more with less—keeping their business flexible, innovative and competitive without driving up operating costs and capital expenses. Avaya puts the solution at your fingertips: the Avaya IP Office communications system.

Avaya IP Office unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone— using wired, wireless or broadband connections.

Hosted (Cloud-Based) PBX

Hosted PBX or hosted VoIP, otherwise known as an Internet phone system is one where the provider is responsible for housing the IP-PBX as well as handling the technology required to provide the services to the phone system. The telephones will plug into a router and the calls, signaling, and features are handled through an IP-PBX server in the cloud.

There are benefits of switching to a Hosted VoIP system from traditional telephony, however, there are also certain operational considerations that you may wish to take into account and a hosted system may not be right for your business .

The Systems team at edi Communications can advise you on either system and we will assist you to make a decision based upon your specific requirements now and into the future. Please contact us on 0161 371 0088 or drop us an email to and we will be happy to help you.